Privacy Policy

1. Introduction

Logout Neuchâtel Association ("Logout Neuchâtel", "the Association", "we", "us", or "our") respects your privacy and is committed to protecting personal data processed in connection with our activities.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal data when you:

• visit our website;
• create or use an Account;
• become or apply to become a Member;
• register for an event or programme;
• participate in Logout Neuchâtel activities;
• request information or contact us;
• book or participate in a Consultation;
• use Logout Prism;
• participate in research or programme evaluation;
• volunteer with us; or
• otherwise interact with the Association.

We process personal data primarily in accordance with the Swiss Federal Act on Data Protection (FADP/nFADP) and other applicable Swiss legislation.

Where the European Union's General Data Protection Regulation ("GDPR") applies to a particular processing activity, we will comply with the requirements applicable to that activity.

This Privacy Policy should be read together with our Terms of Service and any additional privacy information provided in connection with a specific Service.

2. Data Controller

The entity responsible for processing personal data described in this Privacy Policy is:

• Organisation: Logout Neuchâtel Association
• Registered office: Rue de Maillefer 34, 2000 Neuchâtel, Switzerland
• Website: https://logoutne.ch/
• Email: info@logoutne.ch

For questions concerning privacy or the processing of your personal data, you may contact us using the above contact information.

Where a specific activity involves another organization acting as an independent data controller, that organization may be separately responsible for its processing activities.

3. Applicable Data Protection Law

Our primary legal framework is Swiss data protection law, including the Federal Act on Data Protection (FADP/nFADP) and its implementing provisions.

Depending on the circumstances, other legislation may also apply.

In particular, the GDPR may apply where its territorial scope and other legal requirements are satisfied.

We do not represent that the GDPR applies to every person who interacts with Logout Neuchâtel. Where GDPR rights or obligations apply, they will be determined according to the circumstances of the relevant processing activity.

4. Definitions

For purposes of this Privacy Policy:

Personal Data means information relating to an identified or identifiable natural person.

Processing means any operation performed on Personal Data, including collection, recording, organization, storage, use, disclosure, modification, or deletion.

Data Subject means the individual to whom Personal Data relates.

Controller means the person or organization determining the purposes and means of processing Personal Data.

Service Provider means a third party processing Personal Data on behalf of Logout Neuchâtel or providing infrastructure necessary to operate our Services.

Services means the services and activities described in our Terms of Service, including consultations, memberships, programmes, events, educational activities, digital services, and Logout Prism.

5. Categories of Personal Data We May Process

The Personal Data we process depends on how you interact with us.

We seek to collect only information that is reasonably necessary for the relevant purpose.

6. Consultation and Psychological Information

Certain Logout Neuchâtel Services may involve information concerning psychological well-being, digital behaviour, family circumstances, or other information that may constitute sensitive personal data under applicable law.

Examples may include information voluntarily disclosed during a Consultation concerning:

• technology use;
• digital habits;
• emotional well-being;
• family circumstances;
• relationships;
• experiences of online harassment;
• psychological difficulties; or
• other personal circumstances relevant to the preventive Service.

Because of the potentially sensitive nature of such information, we apply appropriate safeguards to its processing.

We do not collect sensitive information merely because you visit our website.

Where sensitive Personal Data is necessary for a specific Service, we will process it only where permitted under applicable law and, where required, with an appropriate legal basis or consent.

7. Information Concerning Children and Young People

Some Logout Neuchâtel programmes are designed for children and adolescents.

Where a Service involves minors, we may process information necessary to:

• register participation;
• administer parental or guardian consent;
• organize safeguarding procedures;
• communicate with authorized parents or guardians;
• administer attendance; and
• provide the relevant educational Service.

We seek to limit the collection of information concerning minors to what is reasonably necessary for the relevant activity.

Where applicable, we will take account of the child's or young person's rights, maturity, and applicable legal requirements concerning confidentiality and parental authority.

8. Information You Provide to Us

We may collect Personal Data directly from you when you:

• complete a membership application;
• create an Account;
• submit a contact form;
• register for an event;
• book a Consultation;
• participate in a programme;
• communicate with us;
• submit feedback;
• apply as a volunteer;
• make a donation;
• subscribe to communications; or
• otherwise voluntarily provide information.

You should avoid submitting information that is not necessary for the relevant Service.

9. Information Collected Automatically

When you access our Website or certain digital Services, technical information may be collected automatically.

Depending on the configuration of our systems and services, this may include:

• IP address;
• approximate geographic information derived from an IP address;
• browser type;
• operating system;
• device information;
• date and time of access;
• pages or resources accessed;
• referring website;
• technical logs;
• network information; and
• information concerning interactions with the Website.

The exact categories of automatically collected information depend on the technologies and services implemented on the Website at the relevant time.

10. Information Received from Third Parties

We may receive Personal Data from third parties where necessary and legally permitted.

Examples include:

• payment providers;
• event-registration platforms;
• educational institutions;
• organizational clients;
• service providers;
• authorized representatives;
• parents or legal guardians;
• public authorities; and
• other persons or organizations acting with your authorization.

Where an Organization arranges a Service on your behalf, we may receive information necessary to administer your participation.

The Organization does not automatically receive confidential information disclosed during an individual Consultation merely because it arranged or paid for the Service.

11. Purposes of Processing

We process Personal Data for specific and legitimate purposes.

These purposes may include:

12. Legal Grounds for Processing

Swiss data protection law does not use the same general legal-basis structure as the GDPR.

We therefore assess processing primarily under applicable Swiss law.

Depending on the circumstances, processing may be based on:

• your consent;
• the performance of a contract or steps taken at your request;
• our legitimate interests, where applicable;
• compliance with legal obligations;
• the protection of legally recognized interests; or
• another lawful basis recognized by applicable legislation.

Where we rely on consent, you may withdraw that consent where legally permitted.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

13. Disclosure of Personal Data

We do not sell your Personal Data.

We may disclose Personal Data where reasonably necessary to provide Services, operate the Association, comply with legal obligations, or protect legitimate interests.

Recipients may include:

• hosting providers;
• cloud infrastructure providers;
• payment processors;
• email providers;
• appointment scheduling providers;
• video-conferencing providers;
• event-management providers;
• cybersecurity providers;
• IT support providers;
• professional advisers;
• auditors;
• insurers, where applicable; and
• public authorities where legally required.

We seek to ensure that third parties receiving Personal Data process it only for appropriate purposes and apply suitable safeguards.

14. Schools, Employers and Other Organizations

Where a school, employer, university, public institution, or other Organization purchases or arranges a Service, that Organization may receive information necessary to administer the contractual relationship.

Unless otherwise agreed and legally permitted, we will not disclose confidential information from an individual's private Consultation to the Organization merely because the Organization funded or arranged the Service.

Where appropriate, organizational reporting may be provided in aggregated, anonymized, or otherwise non-identifying form.

For example, an Organization may receive information concerning:

• participation rates;
• programme completion;
• general educational outcomes;
• aggregated feedback; or
• overall programme findings.

It will not ordinarily receive the confidential content of individual consultations.

15. Confidentiality

Logout Neuchâtel treats information provided in the context of private Services with appropriate confidentiality.

However, confidentiality may be subject to legal limitations.

Information may be disclosed where:

• disclosure is required by law;
• disclosure is required by a competent authority;
• disclosure is necessary to comply with a binding legal obligation;
• disclosure is necessary to protect a person from a serious and legally relevant risk, where permitted or required by law;
• disclosure is necessary to establish, exercise, or defend legal claims; or
• another lawful basis for disclosure applies.

The precise professional confidentiality obligations applicable to a Consultation may depend on the qualifications, professional status, and legal framework applicable to the person providing the Service.

16. Data Processing by Service Providers

We may use specialized third-party providers to process information on our behalf.

Examples include providers supporting:

• hosting;
• cloud infrastructure;
• payment processing;
• email;
• scheduling;
• authentication;
• analytics;
• cybersecurity;
• communications;
• event registration; and
• online consultations.

We select providers having regard to appropriate security and data protection considerations.

Where required, contractual arrangements and other safeguards will be implemented.

17. International Data Transfers

Some Service Providers may process Personal Data outside Switzerland.

Where Personal Data is transferred outside Switzerland, we will comply with applicable requirements concerning international data transfers.

Where the destination does not provide an adequate level of data protection, we will implement an appropriate legal safeguard where required.

Depending on the Service Provider, safeguards may include recognized contractual mechanisms or other measures permitted under applicable law.

The specific providers and relevant destinations may be identified in supplementary privacy information where appropriate.

18. Data Security

We implement reasonable technical and organizational measures designed to protect Personal Data against:

• unauthorized access;
• unauthorized disclosure;
• loss;
• destruction;
• alteration;
• misuse; and
• other unlawful processing.

Depending on the Service, security measures may include:

• encryption in transit;
• access controls;
• authentication mechanisms;
• restricted administrative access;
• system monitoring;
• backups;
• security updates; and
• organizational confidentiality measures.

No electronic transmission or storage system can be guaranteed to be completely secure.

Where a data-security incident triggers notification obligations under applicable law, we will take the measures required by law.

19. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• the type of Personal Data;
• the nature of the Service;
• contractual requirements;
• legal obligations;
• accounting and tax requirements;
• safeguarding considerations;
• dispute resolution;
• security requirements; and
• whether the information remains necessary for a legitimate purpose.

Different categories of information may therefore be retained for different periods.

Where Personal Data is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.

20. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

These technologies may be used to:

• operate essential Website functions;
• maintain preferences;
• improve security;
• understand Website usage;
• measure audience activity; and
• improve the user experience.

Where required, we will obtain appropriate consent before using non-essential cookies or similar technologies.

You may control cookies through your browser or other available settings.

Disabling certain technologies may affect Website functionality.

Additional information is provided in our Cookie Policy.

21. Analytics

We may use analytics technologies to understand how visitors interact with our Website and improve our Services.

Depending on the technology used, analytics information may include:

• pages viewed;
• approximate location;
• device information;
• referral information;
• session information; and
• interaction data.

Where analytics technologies involve third-party providers or require consent, the applicable privacy information and consent mechanisms will apply.

22. Social Media

Logout Neuchâtel may maintain profiles or pages on third-party social media platforms.

When you interact with us through such platforms, the relevant platform may independently process your Personal Data.

The platform's own privacy policy and terms apply to that processing.

Logout Neuchâtel does not control the independent processing activities of third-party social media providers.

23. Artificial Intelligence and Logout Prism

Certain Logout Neuchâtel Services may use artificial intelligence or machine-learning technologies.

This may include Logout Prism and other educational or research tools.

AI technologies may process information such as:

• responses entered by participants;
• interaction data;
• technical information;
• simulation results;
• educational activity data; or
• other information necessary to provide the relevant feature.

We will seek to design AI-enabled Services according to principles of:

• data minimization;
• purpose limitation;
• transparency;
• security;
• human oversight; and
• responsible use.

Logout Neuchâtel does not intend to use AI systems to provide medical or psychiatric diagnoses.

Where an AI-enabled Service involves the processing of sensitive Personal Data, additional safeguards and information may apply.

Users should not enter highly sensitive Personal Data into an AI-enabled feature unless the relevant Service expressly permits or requires such information.

24. Automated Individual Decisions

We do not intend for Logout Prism or other AI-enabled Services to make medical or psychiatric diagnoses.

Where an automated individual decision within the meaning of applicable data protection law is made, we will provide the information and safeguards required by law.

Where legally applicable, you may have rights concerning:

• information about the automated decision;
• the logic or relevant factors involved;
• human review; and
• contesting the decision.

25. Your Rights

Subject to applicable law and any statutory limitations, you may have the right to:

• request information about whether we process Personal Data concerning you;
• obtain information about the purposes and circumstances of processing;
• request access to your Personal Data;
• request correction of inaccurate Personal Data;
• request deletion where legally applicable;
• object to certain processing;
• request restriction or cessation of certain processing; and
• exercise other rights provided by applicable law.

The exercise of a right may be subject to legal conditions, exceptions, or limitations.

26. How to Exercise Your Rights

To exercise a data protection right or ask a question concerning our processing of Personal Data, contact: Logout Neuchâtel Association Rue de Maillefer 34 2000 Neuchâtel Switzerland

• Email: info@logoutne.ch

We may request reasonable information necessary to verify your identity before responding to a request involving Personal Data.

We will respond within the timeframe required by applicable law.

27. Complaints

If you have concerns regarding our processing of Personal Data, we encourage you to contact us first so that we can investigate the matter.

Where applicable, you may also have the right to lodge a complaint with the competent Swiss data protection authority.

The competent federal authority is the: Federal Data Protection and Information Commissioner (FDPIC) Information concerning data protection rights and complaints is available through the FDPIC.

28. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes in our Services;
• changes in technology;
• changes in our data-processing activities;
• changes in third-party providers;
• changes in applicable law; or
• organizational developments.

The updated version will be published on our Website with a revised "Last updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

29. Relationship with Other Policies

This Privacy Policy forms part of the broader legal framework governing Logout Neuchâtel's Services.

It should be read together with:

• the Terms of Service;
• the Cookie Policy;
• the Consultation Agreement;
• the Membership Terms; and
• any additional privacy notices applicable to specific programmes or Services.

Where a specific privacy notice provides more detailed information about a particular processing activity, that notice will apply to the relevant activity.

30. Contact

For general privacy questions, requests, or concerns:

• Organisation: Logout Neuchâtel Association
• Registered office: Rue de Maillefer 34, 2000 Neuchâtel, Switzerland
• Website: https://logoutne.ch/
• Email: info@logoutne.ch

Last updated: 10 August 2026

Version: 1.0