Membership Terms

These Membership Terms and Conditions (the “Membership Terms”) govern applications for membership, the provision of membership benefits and the contractual aspects of membership of Association Logout Neuchâtel (the “Association”).

They apply to the membership categories provided for by the Association’s statutes of 30 January 2026 (the “statutes”) and to the free Hobby status described in Section 3.1, subject to mandatory provisions of Swiss law.

These Membership Terms shall be read together with, where applicable:

• the Association’s statutes;
• the General Terms of Use;
• the Privacy Policy;
• applicable event and programme conditions; and
• the Digital Well-being Coaching and Educational Support Agreement, for coaching sessions, and any other separate agreement governing a service.

In the event of a conflict, mandatory provisions of Swiss law shall prevail. The statutes shall govern matters falling within their scope, particularly the legal status of members, membership rights, voting, admission, resignation, exclusion and the Association’s internal organisation.

Membership enables individuals, families and organisations to support and participate in the Association’s activities, including those relating to:

• mental and cognitive well-being;
• prevention of psychological risks associated with digital technologies;
• digital well-being and education;
• research and public awareness;
• community activities; and
• responsible engagement with emerging technologies.

Membership is an associative relationship within the meaning of Articles 60 et seq. of the Swiss Civil Code. It does not, in itself, constitute a contract for medical treatment, psychiatric care, psychotherapy, health insurance or any other professional service.

Membership does not guarantee access to a healthcare professional, reimbursement by a health insurer or the availability of a particular activity or service.

The benefits attached to each membership category are subject to these Membership Terms, the statutes and any applicable programme-specific conditions.

Under Article 8 of the statutes, the Association is composed of individual members, collective members, founding members and honorary members. The Association also offers a free Hobby status, which is not membership.

The annual fee for each membership category is set by the General Assembly (Art. 9.1 and 15d of the statutes). The fees currently applicable are:

• Individual Membership: CHF 29.90
• Family Membership: CHF 49.90
• Organisational Partner Membership (collective): CHF 49.90
• Honorary members: exempt
• Hobby status (not membership): CHF 0

The Board may, each year, exempt from the fee members who serve the Association on a voluntary or honorary basis (Art. 9.3 of the statutes).

The annual fee is payable in full and must be paid by 31 March of the membership year (Art. 9.4 of the statutes). A person admitted during the year pays the fee for the current year upon admission, unless the Board decides otherwise.

A fee change decided by the General Assembly applies from the membership year specified in its decision and does not retrospectively alter a fee already paid.

Membership is of indefinite duration. It continues from year to year until it ends in accordance with Section 16 or Section 21.

The membership year corresponds to the Association’s financial year, from 1 January to 31 December (Art. 3 of the statutes).

The membership confirmation may specify:

• the membership category;
• the date of admission;
• the applicable fee and its due date; and
• the benefits attached to the membership.

Applications for membership, whatever the category, must be submitted in writing to the Board (Art. 7.2 of the statutes). An application submitted through the Association’s online form or by email constitutes a written application. The Association may ask the applicant to sign a membership declaration (Art. 8 of the statutes).

Applicants must provide accurate information reasonably necessary to process the application, establish eligibility and administer the membership.

Depending on the membership category, the requested information may include:

• name and contact details;
• date of birth or age, where necessary;
• information required to verify household eligibility;
• organisational details and the identity of an authorised representative;
• billing information; and
• other information reasonably necessary for the stated purposes.

The Association shall process personal data in accordance with its Privacy Policy and the Federal Act on Data Protection (Art. 11 of the statutes).

The provision of materially inaccurate or misleading information may result in the rejection of an application or, where the conditions of Section 21 are met, exclusion.

Submitting an application does not, by itself, establish membership.

The Board examines applications and decides by a simple majority. Admission is based on the fit between the applicant’s profile and the Association’s statutory purpose and on compliance with the statutes (Art. 7.3 and 7.4 of the statutes).

The decision is communicated to the applicant in writing. A refusal is notified within 90 days of receipt of the application; the Board is not required to state reasons for a refusal (Art. 7.5 of the statutes).

Membership begins on the date of the Board’s decision, subject to the signature of the membership declaration and payment of the annual fee where required (Art. 8 of the statutes).

Members shall enjoy the rights conferred by the statutes and applicable Swiss law.

In particular, all members have the right to participate in the Association’s activities and to be informed of its management (Art. 10.1 of the statutes). Depending on the membership category, these rights also include:

• access to membership benefits and preferential pricing;
• participation and voting at the General Assembly;
• eligibility for the Board, for individual, founding and honorary members;
• the right to submit proposals for the agenda of the General Assembly at least ten days before an ordinary assembly (Art. 16.4 of the statutes); and
• other rights provided by the statutes.

Contractual benefits shall be distinguished from statutory membership rights.

Membership rights are personal and may not be transferred to another person. Individual benefits may be subject to additional conditions set out in these Membership Terms.

Voting rights, participation in the General Assembly and the exercise of members’ statutory rights are governed by the statutes and applicable Swiss law.

The General Assembly is composed of all members who are up to date with their fees (Art. 14.1 of the statutes). Each member has one vote (Art. 14.2 of the statutes).

Only members present, physically or virtually, take part in votes (Art. 18.1 of the statutes). A collective member votes through its authorised representative.

A Family Membership carries one vote, exercised by the holder. Hobby participants have no voting rights.

The payment of a fee or the provision of contractual benefits shall not create voting rights that are not provided for by the statutes.

Membership benefits are available only to the persons entitled to them under the relevant membership category.

Benefits may include discounts, priority registration, educational materials, member-specific resources, event benefits and other advantages expressly communicated by the Association.

The availability and use of benefits may be subject to:

• capacity and availability;
• advance registration;
• eligibility requirements;
• programme-specific conditions;
• registration deadlines;
• event-specific restrictions; and
• other reasonable operational requirements communicated in advance where appropriate.

Unless expressly stated otherwise, membership benefits are personal, cannot be exchanged for cash and cannot be transferred to third parties.

Nothing in this section limits statutory membership rights.

Where a membership category includes a discount on coaching sessions, the discount applies only to sessions expressly designated as eligible by the Association and only while the annual fee for the current membership year has been paid. For Family Membership, the discount is also available to the household members registered under that membership.

Unless otherwise communicated:

• the discount is calculated on the applicable published price;
• it is personal and non-transferable;
• it cannot be exchanged for cash;
• it cannot be combined with another promotional discount; and
• it does not apply retroactively to services already purchased.

Coaching sessions remain governed by the Digital Well-being Coaching and Educational Support Agreement, including their non-clinical scope, fees, cancellation arrangements and confidentiality.

Membership does not guarantee the availability of an appointment or a particular professional.

Certain membership categories may provide benefits relating to events organised by or in collaboration with the Association.

Family Membership holders may, for example, receive:

• one complimentary Logout Festival pass per membership year; and
• a 50% discount on additional eligible passes for registered household members.

Event benefits are subject to the event’s published conditions, registration deadlines, available capacity and verification of eligibility.

A membership benefit does not guarantee admission to an event once capacity has been reached or where other lawful admission conditions have not been met.

Any event-specific cancellation, transfer or refund conditions shall be communicated separately where applicable.

Organisational Partner Membership is intended to facilitate institutional engagement with the Association.

Depending on the arrangements agreed, benefits may include organisational pricing, priority access to selected programmes, team registration, administrative support, partner recognition and access to institutional resources.

Unless expressly authorised in writing by persons entitled to sign for the Association (Art. 22 of the statutes), Organisational Partner Membership does not entitle an organisation to:

• represent the Association;
• use the Association’s name, logo or other intellectual property beyond the permitted scope;
• enter into commitments on behalf of the Association;
• claim that the Association endorses the organisation, its products or its services; or
• independently provide services represented as services of the Association.

Any professional programme, workshop, training session, coaching session or other paid intervention commissioned by an organisational partner may be subject to a separate written agreement.

Depending on the membership category and the arrangements made available by the Association, fees may be paid by online payment, bank transfer, invoice or another expressly offered payment method.

Payment by invoice or bank transfer for a collective member shall be subject to the arrangements agreed with the Association.

Members are responsible for providing accurate billing information and paying the annual fee by 31 March of each membership year, or upon admission for persons admitted during the year.

Any payment-processing conditions disclosed by the relevant payment provider may also apply to the payment transaction.

Membership does not need to be renewed. It continues from one membership year to the next until it ends in accordance with the statutes.

The annual fee is due for each membership year (Art. 9.4 and 10.2b of the statutes). The Association sends members a reminder or invoice before the due date.

Where the Association offers automatic payment of the annual fee, the payment arrangements and the way to stop automatic payment shall be communicated before it is set up. Stopping automatic payment does not end membership; Section 16 applies.

A member who has not paid the fee is not up to date with their fees and is therefore not part of the General Assembly until payment (Art. 14.1 of the statutes). Persistent non-payment may lead to exclusion under Section 21.

Any member may resign by written notice to the Board (Art. 12.2 of the statutes).

Resignation takes effect at the end of the current financial year (31 December), subject to three months’ notice. Notice received after 30 September therefore takes effect at the end of the following financial year.

The annual fee for the year in which the resignation takes effect remains due. A fee already paid is not refundable because of the resignation. Any mandatory statutory refund rights remain unaffected.

The cancellation of a separate service, subscription or event registration is governed by its own conditions and does not, by itself, constitute resignation from the Association.

Hobby status may be ended at any time by notifying the Association.

A member may request a change of membership category, subject to eligibility and confirmation by the Board.

Unless the Board agrees otherwise, a change takes effect at the start of the next membership year.

Any revised fee, change in benefits and effective date shall be communicated before the change takes effect.

A change of category does not alter the member’s statutory rights except as provided by the statutes for the new category.

Family Membership is intended for persons forming part of the same household as the holder, subject to the conditions communicated by the Association.

The holder shall provide accurate information concerning the household members covered by the benefits and notify the Association of material changes affecting eligibility.

Family benefits may not be used by persons outside the household or resold.

The household members who benefit from a Family Membership are not members of the Association. The holder alone has the rights and obligations of a member.

The Association may request proportionate information reasonably necessary to verify eligibility. Such information shall be handled in accordance with the Privacy Policy and applicable data protection law.

A collective member is responsible for ensuring that persons using its membership benefits are entitled to do so under the applicable conditions. These persons may include authorised representatives, employees, students, volunteers or other eligible participants.

Organisational membership benefits may not be resold or transferred to unrelated third parties without the Association’s prior authorisation.

The organisation remains responsible for the accuracy of its information, payment of applicable fees, authorised use of benefits and compliance with the conditions governing any programme in which it participates.

A collective member shall inform the Association of the identity of its authorised representative and of any change.

Under Article 10.2 of the statutes, all members have the obligation to:

• comply with the statutes, the internal regulations and the decisions of the Association’s competent bodies;
• pay their annual fee by the applicable deadline;
• behave in a manner consistent with the Association’s objectives and refrain from any action harming its reputation;
• spontaneously declare any conflict of interest; and
• respect the confidentiality of internal information.

In addition, members and Hobby participants must not use membership, Hobby status or Association resources to:

• engage in unlawful activity;
• harass, threaten or unlawfully discriminate against others;
• impersonate the Association or misrepresent an affiliation with it;
• misuse or fraudulently obtain membership benefits;
• circumvent applicable payment requirements; or
• infringe the rights of the Association or third parties.

Membership is lost (Art. 12.1 of the statutes):

• for natural persons, by resignation, exclusion or death;
• for legal persons, by resignation, exclusion or dissolution.

The General Assembly may exclude a member for just cause by a two-thirds majority of the votes cast (Art. 12.3 of the statutes). Just cause includes in particular:

• a serious breach of the statutes or regulations;
• conduct causing demonstrable harm to the interests or reputation of the Association; and
• persistent non-payment of fees after suspension.

A serious breach of these Membership Terms may constitute just cause where it also amounts to a breach of the statutes or regulations or harms the Association’s interests or reputation.

Before the vote, the member concerned has the right to present their defence to the General Assembly, either in writing before the meeting or in person during it.

An exclusion decision may be appealed to the next ordinary General Assembly within 30 days of notification, by registered letter addressed to the President for the attention of the General Assembly. The General Assembly decides on the appeal by a two-thirds majority of the votes present and represented (Art. 12.4 of the statutes).

A member who fails to pay the annual fee despite a reminder may be suspended in accordance with the statutes and any internal regulation adopted by the Board. During suspension, membership benefits are unavailable.

The Association may end a Hobby status that is used contrary to Section 20, after informing the person concerned.

Upon the effective end of membership, the benefits attached exclusively to that membership shall cease, subject to the statutes and any applicable agreement.

This may include the cessation of preferential pricing, member-only resources and unused benefits that are expressly limited to the membership year.

Termination shall not, by itself, extinguish fees already due, rights arising from previous transactions, applicable confidentiality obligations, intellectual property rights or obligations that by their nature or under applicable law continue after termination.

The processing, retention and deletion of personal data following termination shall be governed by the Privacy Policy and applicable law.

Membership and professional services provided by the Association are separate legal and contractual arrangements unless expressly agreed otherwise.

Membership alone does not include psychological treatment, psychotherapy, psychiatric care, medical care, emergency intervention, unlimited consultations or guaranteed access to a professional.

Coaching sessions are governed by the Digital Well-being Coaching and Educational Support Agreement. The purchase or commissioning of a workshop, training session or other professional service may require a separate agreement specifying the service, fees, applicable conditions and respective responsibilities.

Where a separate agreement applies, these Membership Terms govern membership matters, while the separate agreement governs the relevant service. Mandatory legal provisions remain unaffected.

Membership is not a health insurance product and does not constitute an insurance contract.

Payment of a membership fee does not constitute payment of health insurance premiums and does not guarantee that any coaching session, programme or other service will be reimbursed by a health insurer.

Members should verify any reimbursement conditions directly with their insurer.

The Association processes personal data relating to membership in accordance with its Privacy Policy and the Federal Act on Data Protection (FADP; SR 235.1), as required by Article 11 of the statutes.

Depending on the circumstances, personal data may be processed for membership administration, payment processing, General Assembly administration, communication, event registration, provision of benefits, accounting, audit of the accounts, compliance with legal obligations and the proper administration of the Association.

The Association shall process such data for legitimate and disclosed purposes, subject to the applicable legal requirements.

Members should notify the Association of relevant changes to their contact or membership information. Further information concerning purposes, legal grounds where applicable, recipients, retention and data subject rights is provided in the Privacy Policy.

The Association may send members communications reasonably necessary to administer membership, including notices concerning membership status, fees, General Assembly notices and votes, events, programme registration and changes to membership benefits.

Notices of the General Assembly are sent to members at least twenty days before the meeting (Art. 16.3 of the statutes), by email or another appropriate means.

Information about activities, programmes or other offerings may also be communicated where permitted by applicable law.

Where communications are promotional and subject to consent or other legal requirements, the Association shall comply with those requirements. Members may unsubscribe from optional promotional communications without thereby terminating their membership.

Administrative or legally necessary communications may continue where required to administer the membership or comply with legal obligations.

The Association may adapt its discretionary membership benefits to reflect changes in its activities, available services, organisational circumstances, resources, operational capacity or applicable legal requirements.

The Association shall seek to avoid materially reducing benefits during a membership year for which the fee has been paid. Where a material change becomes necessary, it shall communicate the change appropriately, subject to applicable law and the nature of the benefit concerned.

Nothing in these Membership Terms authorises the Association to remove or restrict statutory membership rights contrary to its statutes or applicable law.

Membership fees may be changed only by decision of the General Assembly (Art. 15d of the statutes).

A fee change applies from the membership year specified in the General Assembly’s decision and does not retrospectively alter a fee already paid.

Where automatic payment is in place, the Association shall inform the member of the new amount before it is charged.

A member who does not accept a fee change may resign in accordance with Section 16.

Membership does not transfer ownership of intellectual property rights belonging to the Association or third parties.

Access to educational materials, research documents, presentations, digital resources, logos, graphics or other materials does not, by itself, grant a licence to reproduce, distribute, modify, commercially exploit or publicly republish those materials.

Any permitted use shall remain within the scope of an express licence or authorisation granted by the relevant rights holder. Mandatory statutory exceptions under applicable intellectual property law remain unaffected.

Members shall respect the rights of the Association and third parties when using materials made available through membership.

Members may receive information concerning the Association, its members, volunteers, activities, programmes or participants.

In accordance with Article 10.2e of the statutes, members shall respect the confidentiality of internal information, in particular information expressly identified as confidential or which, having regard to its nature and the circumstances of disclosure, should reasonably be understood to be confidential.

This obligation does not apply to information that the member can establish:

• is publicly available other than through a breach of confidentiality;
• was lawfully known to the member before disclosure;
• was lawfully obtained from an independent source without a duty of confidentiality; or
• must be disclosed under a legal obligation or a binding order of a competent authority.

Where disclosure is legally required, the member shall, where legally permitted and reasonably practicable, limit disclosure to what is required.

This section does not override statutory rights, mandatory disclosure obligations or applicable data protection law.

The Association’s commitments are guaranteed solely by its own assets. Members incur no personal liability for the Association’s commitments (Art. 4 of the statutes).

The Association shall be liable in accordance with applicable Swiss law.

To the extent permitted by law, the Association shall not be liable solely for the temporary unavailability of a discretionary membership benefit where that unavailability arises from circumstances beyond its reasonable control and does not constitute a breach of a legal obligation.

Nothing in these Membership Terms excludes or limits liability where such exclusion or limitation is prohibited by mandatory law, including any liability that cannot validly be excluded in advance.

Members remain responsible for complying with these Membership Terms, the statutes and the applicable conditions governing individual activities or services.

These Membership Terms are governed by substantive Swiss law, subject to applicable mandatory provisions.

Matters relating to the Association’s legal organisation, statutory membership rights, governance and internal decision-making shall be governed by the statutes and, for any point not provided for in them, by Articles 60 et seq. of the Swiss Civil Code (Art. 28 of the statutes).

Nothing in this section excludes mandatory rules that apply irrespective of the parties’ choice of law.

Members are encouraged to contact the Association in good faith to seek an amicable resolution of disputes concerning membership. The internal procedures provided by the statutes, in particular the appeal against exclusion, remain reserved.

If a dispute cannot be resolved amicably, it may be submitted to the competent court in accordance with applicable Swiss procedural law.

The competent court shall be determined by the applicable statutory and procedural rules. Nothing in these Membership Terms establishes an exclusive place of jurisdiction where such a provision would be impermissible or ineffective under mandatory law.

These Membership Terms supplement but do not replace the statutes.

The statutes govern, in particular, matters relating to admission, membership categories, membership status, fees, statutory rights and obligations, voting, the General Assembly, resignation, exclusion, governance and dissolution.

If a conflict arises between these Membership Terms and the statutes, the statutes shall prevail, subject always to mandatory Swiss law.

Any contractual provision inconsistent with mandatory law shall be interpreted or applied only to the extent legally permissible. The remaining provisions shall continue to apply where they can operate independently.

The Board may revise these Membership Terms to reflect changes in benefits, services, organisational circumstances, operational requirements or applicable law (Art. 20 of the statutes). Changes to fees and to the statutes remain reserved to the General Assembly.

The current version shall be published on the Association’s website with its applicable effective date.

Material changes shall be communicated to members through appropriate channels where required by law or where reasonably necessary to explain changes affecting their contractual arrangements.

Changes to these Membership Terms shall not, by themselves, amend the statutes or override statutory membership rights.

Questions concerning membership may be addressed to:

• Association Logout Neuchâtel
• Rue de Maillefer 34, CH-2000 Neuchâtel, Switzerland
• Website: https://logoutne.ch/
• Email: contact@logoutne.ch

For matters relating specifically to personal data, members may contact: privacy@logoutne.ch.

End of Membership Terms and Conditions.